Frequently Asked Questions
We are located at 306 W Market Street in downtown San Antonio, right on the Riverwalk.
We offer a wellness-focused spa experience in San Antonio’s Riverwalk district, with massages, facials, body treatments, spa packages, and Ayurvedic-inspired services in a relaxing hotel spa setting.
Our spa brings together a refreshed setting, Ayurvedic-inspired treatments, locally sourced products, and access to amenities such as a relaxation lounge, rooftop pool, and fitness center for a more complete wellness experience.
Yes. We are located directly on the Riverwalk in downtown San Antonio, making our spa a convenient wellness escape in the heart of the city.
We are open Sunday from 10 AM to 6 PM, closed Monday, open Tuesday through Thursday from 10 AM to 6 PM, and open Friday and Saturday from 9 AM to 8 PM.
Guests can book services directly through our online booking link or contact our spa team for assistance with reservations.
Guests can contact the spa by phone at 210-298-8038 or by email at spa@thehotelcontessa.com
Yes. Our team can assist with spa services, special packages, and private events.
We offer a wide selection of treatments, including massages, facials, body treatments, HydraFacial services, and curated spa packages.
Yes. Our facial options include the Contessa Signature Facial, Regal Radiance Anti-Aging Facial, Express Facial, Gua Sha Glow, Teen Facial, Gentleman’s Facial, Back Facial, and HydraFacial treatments.
Yes. We offer Signature HydraFacial, Deluxe HydraFacial, and Platinum HydraFacial treatments, along with optional boosters such as Perk Eye, Perk Lip, and customized boosters.
Yes. We offer massage experiences including our 5 Element Massages, with options such as Chakra Balancing, Desert Journey, Earth Journey, Tranquility Journey, and Waves of Beauty.
Yes. Our body treatments include the Contessa Glow Body Treatment, Citrus Body Glow, Cherry Blossom Body Treatment, Cold Plunge Mud Wrap, Honey Glow Body Treatment, and other signature body rituals.
Yes. Our services are Ayurvedic-inspired and include treatments and rituals influenced by Ayurvedic wellness traditions.
In addition to treatments and packages, guests can enjoy access to amenities such as our swimming pool, 24-hour fitness center, relaxation lounge, boutique, and complimentary valet parking for spa guests.
Yes. Guests can enjoy our rooftop pool, and our FAQ page also confirms there is an outdoor pool and hot tub.
No. We do not have an indoor pool in the spa.
Yes. Our FAQ page confirms that there is an outdoor pool and hot tub.
Yes. Guests have access to our 24-hour fitness center.
No. We do not have a steam room or sauna in the spa.
Yes. We have a co-ed gathering space within the spa.
Yes. Shower facilities are available after treatments, including for guests who are not staying at our hotel.
Yes. We offer a variety of spa packages and special experiences, including seasonal offerings and curated treatment packages.
Yes. We offer a Bride’s Spa Package designed around relaxation, grooming, and therapeutic treatments.
Yes. Our Lunch and Lounge packages pair a treatment with lunch from Ambler restaurant and Prosecco, with lunch served by the pool.
Yes. We offer gift cards, which make a thoughtful wellness gift for many occasions.
Yes. We offer private events and spa buyouts for gatherings such as private parties, bridal events, and small group wellness experiences.
Yes. We can accommodate bridal events, private parties, and special celebrations, with bridal packages and spa buyout options available.
Yes. We offer private yoga sessions tailored to each guest’s needs, fitness level, and flexibility. No prior yoga experience is required.
Yes. All private yoga sessions must be booked in advance.
Yes. We offer membership options designed for guests looking for ongoing access, savings, and wellness perks.
Our memberships include daily access to spa amenities, exclusive discounts, and special member perks, with additional value available through the annual option.
Yes. Complimentary parking is available for spa and restaurant guests, and valet service is also offered for convenience.
Yes. Valet service is available, and guests can pull up to our front drive for assistance.
Not exactly. Complimentary parking is available for spa and restaurant guests, while hotel guests visiting the spa or restaurant are subject to standard parking rates.
Yes. We offer an In-Room Glow Wellness Kit that can be delivered to guest rooms at our hotel.
The kit includes a Gülçin Botanicals travel-size lavender or citrus body treatment set, an Eminence Firm travel-size anti-aging facial kit, a woven cosmetic bag, and a handcrafted tray keepsake.
The In-Room Glow Wellness Kit is listed at $180.
Yes. Same-day delivery is available when the amenity is ordered before 3 PM.