Helpful Reminders
To ensure the best possible experience, we recommend arriving at least 15 minutes before your scheduled appointment to complete a brief consultation/intake form. This also gives you time to review the wide range of enhancements we offer and make any adjustments to your treatment. Please note that arriving late may shorten your spa service, as we must end on time to honor the next guest’s appointment. The full value of the scheduled treatment will still apply.
The minimum age requirement to utilize the spa facilities and receive massages, facials or body treatments is 18 years of age. Any guests under the age of 18 may receive spa services with a permission of an adult and/or must be accompanied by an adult.
Our spa welcomes both hotel guests and visitors. We recommend booking your treatments in advance to enjoy the widest selection of services and appointment times. Same-day bookings and walk-ins are also welcome, subject to availability. When scheduling, please let us know if you have a preference for a male or female therapist. If you have any health concerns or are pregnant, certain services may have contraindications. All appointments must be guaranteed with a major credit card. Please note that prices and services are subject to change.
If you must change or cancel your appointment, please notify Spa directly 24 hours prior to your scheduled treatment time to avoid being charged in full.
Our spa is a haven of serenity. Please be sure to silence your cell phone. Do not arrive to your service under the influence of alcohol or with recreational CBD with TCH so that your relaxation and that of other guests are not disturbed.
A 23% gratuity will be added to the price of the services: 3% will go to hotel, 20% will be allocated to your therapist and is at the discretion of the guest to adjust. Additional gratuities are a matter of personal discretion, and should reflect your satisfaction with our services.
While our memberships come with a variety of exclusive benefits, please note that all spa appointments are a la carte.
Spa appointments are not included in the initiation fee for either bi-annual or annual memberships.
Each service is priced individually, giving members the flexibility to select and pay only for the treatments they wish to enjoy.